Providing your customers with a USPS tracking number keeps them in the loop about the delivery status of their orders and at the same time, you demonstrate a high level of customer service by making their package details easily available. Since tracking information is readily accessible for your customers, the number of customer service calls and requests to track shipments are greatly reduced.
How to track a USPS package using Stamps.com
To track your USPS package, all you need is the package tracking number, which can be found on your USPS shipping label or within your Stamps.com account.
Viewing tracking information on Stamps.com’s ShipStatus page
- Navigate to www.stamps.com/shipstatus/.
- Enter the USPS tracking number (to find it, simply look at the bottom of a shipping label) in the search bar; do not include any dashes or spaces.
- Click on “Check Status”.
- View the scan history and status information of your package.
- You can also view this information by entering the tracking number in the search bar near the upper right corner on www.usps.com.
Viewing tracking information from your Stamps.com account
- Connect to Stamps.com to track a USPS package – Our free software (download here) connects you to your Stamps.com account where you can access the shipping details of all your packages.
- Select the “Search” tab – In the Stamps.com software, click on the “Search” tab in the left navigation.
- Click on the “Status” link – You will see all the shipping details of your packages. Here, choose the tracking number of the package you want to track.
- View tracking information in the Transactional Details window – This window displays the shipping and status information, along with the delivery and destination addresses, weight, mail class and postage cost for the selected package.
- Print or email the tracking information – Print and keep the information for your own records, or email it directly to your customer.
Free* 5 lb. Digital Scale with Sign-up
Every new customer account starts with:
- Free* 5 lb. Digital Scale with sign-up
- 4-week trial
- $5 in USPS postage to use in trial period
- USPS rate discounts you can’t get at the Post Office
- No long-term contracts, cancel anytime
- Only $17.99 per month plus applicable taxes, if any, including the first month if you stay past the 4-week trial
*pay only S&H fee
Service Fee and Trial Details
If you stay with Stamps.com past the trial period, you will be charged $17.99 a month plus applicable taxes, if any, for the Stamps.com service, including the first month. You can cancel your services at any time.